Please read the following terms and conditions (“Agreement”) very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms"). If you do not agree with these terms of condition you should immediately cease use of this website. Each time you use this site, you confirm your acceptance of the then-current terms and conditions and any applicable additional terms. If you do not wish to be bound by these terms and conditions, you may refrain using the website, otherwise your continued use constitutes acceptance of the Terms and Conditions, as modified from time to time.

INTRODUCTION:

The website www.madrasshoppe.com (“website” or “site”) owned and operated by Madras Shoppe Pvt Ltd.For the purpose of understanding the terms in this context the terms “We”, “Our”, and “Us” refer to Madras Shoppe Pvt Ltd and “You”, “Your”, “Buyer” and “User” will refer to the Customer.

ACCOUNT REGISTRATION:

As a registered use of the Services, you will be required to create an account. The registration is for a single user only. Do not register with multiple accounts. Never reveal your account information, log in and/or password to anyone. You are solely responsible for keeping your information confidential and for any activity on your account. Make sure that you log out at end of your session in our website. If you suspect a breach of this security you have to inform us without delay and on receipt, we may reject any orders not yet executed and deactivate your account. We will not be responsible for any losses due to unauthorized use of the account.

AGE RESTRICTION AND ELIGIBILTY:

You can make use of the services of the website only when you are competent to form legally binding contracts under Indian Contract Act, 1872. A person is said to be competent to contract if he/she has reached the age of majority i.e. 18 years of age and should not be disqualified from contracting by any law. According to the Indian Contract Act, 1872 incompetent persons are not eligible to form the contract. Incompetent person means an individual who has not attained the age of majority i.e. he/she is a minor under the age of 18 years, he/she is usually of unsound mind etc. are not eligible to use the website. You must be 18 years of age to use our website. By accessing the Site or Service and/or by clicking “I AGREE”, you agree to be bound by the terms and conditions of our Website. If you are an individual under the age of 18 that is you are a minor you may utilize the Service of the site, with the involvement and guidance of your parent and/or legal guardian, under such Parent or legal guardian’s registered account. We reserve the right to suspend your account if we found that you are a minor i.e. under the age of 18 years.

LICENSE:

We allow the customers to browse the website and make use of the services available to them. You are not allowed to distribute, modify, transmit, reuse, reverse engineer, disassemble, report or use the contents of the Site for public or commercial purposes, including the text, images, audio or video without the Site Owner’s written permission. We own the material content available on the website. If it is found that the terms and conditions, privacy policy or any other content of our website is published on other websites severe actions will be taken as per the law. We reserve the right to terminate any account with or without any prior notice and without any liability.

SERVICES PROVIDED:

Our objective is to ensure that the website is available 24 hours to our customers; we shall not be responsible if for any reason the website is unavailable at any period of time. Due to unavoidable reasons we shall suspend access to our website without any prior notice in case of maintenance or repair or reasons which are beyond our control.

CONTENT POSTED ON WEBSITE:

You should carefully choose the information you post on the site. You must not misuse the website. The Site may contain various pages where you and other members may post content. You are prohibited to post any material that is threatening, hateful or photographs containing nudity, or obscene, harassing, sexually explicit or any personal information relating to you such as telephone numbers, street address, email ids, URL to external sites. You are also prohibited to post any content that is unlawful, misleading, malicious or discriminatory; facilitate or encourage any violation of these Terms and Conditions. You are prohibited to upload viruses, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data. You are solely responsible for anything you may post on the site and the consequences of posting anything on the site. We reserve the right, in our sole discretion, to reject, edit or refuse to post any content and to remove any content from the website, whether or not the content is expressly prohibited by these Terms and Conditions, or to restrict, suspend, or terminate your access to all or any part of the Services at any time, for any or no reason, with or without prior notice, and without liability.

PRICES AND PRODUCTS:

You can find the product prices on our website. The prices displayed are quoted in Indian Rupees by default. We make every attempt to ensure that all prices on our websites are accurate, however discrepancies may occur. If we discover an error in the price of the products we reserve the right to change the prices any time. If the product is already ordered we will inform you through your email address. We have made every effort to display, as accurately as possible colours of the products that appear on our website, we cannot guarantee that the colour displayed on your monitor is accurate. The actual might vary slightly from its photographs shown due different lightings captured by the photographer or variation with different computer graphic cards and displays. All prices of the product are subject to change without prior notice at the sole discretion of Madras Shoppe Pvt Ltd.

ORDER AND DELIVERY:

By ordering a product you accept the terms and condition of our website. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions before ordering the product. We will deliver the order upon the confirmation of your order. You can confirm your order by clicking on the link provided confirmation mail which we will sent to your email address at the time you place order from your registered account. The confirmation mail will contain your name, billing address, the product id. We will dispatch your order by courier to your nominated address within 4 to 7 working days from the time you place order. Although we make sure that you receive the product in the way it appeared on our website, we will not be responsible if the product received may actually slightly vary from that you see on our website. If the products/product are/is not available at the time of dispatch you will be notified via email. We will be not responsible if there occurs a delay in the delivery process as a result of items which are out of stock or unavailable. All the products available on our website are only for a restricted amount of time and only for the available supply.

Cancellation & Return

you can return it to us within 10 days free of charge (except any intimate product). You are liable to cancel the order, in case of the following scenarios:
  1. Wrong product shipped that does not match your order (except any intimate product).
  2. Manufacturing defects in the product.
Full refund applicable if the below conditions satisfied: Items must be in new condition Items must be returned with all original packaging and accessories Item variation(except any intimate product)/damage intimation must be given within the 24 hours of the product delivered day along with product snapshots, showing the condition of the product. We can help you in any one of following ways as you like:

How To Return a Product

You may be asked to send a courier back to our address using the spare tamper proof packet provided to you along with your order. To get the courier charges refunded, you need to attach a copy of the courier bill. Disclaimer: Pricing on any product(s) as is reflected on the Website may due to some technical issue, typographical error or product information published by seller may be incorrectly reflected and in such an event seller may cancel such your order(s).

LINK TO THIRD PARTY WEBSTITES:

This site may contain links to third-party websites. We does not control or endorse these third party websites or any goods or services sold on those sites. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. If you decide to access any of the third party websites linked to our Website, you do so entirely at your own risk. You acknowledge and agree that we are not responsible or liable for any content or other materials on these third party sites. We have not reviewed any or all such sites that may be liked to this Site. By linking to a website or permitting a link to this site, we do not endorse the website operator or the content of the linked website. Subject to the terms of applicable services or other agreements, we will remove any link from this website upon request from the owner website.

TERMINATION:

We reserve the right to suspend or deactivate your account from the website at any time for any reason. There can be any reason and it is not limited to the following: (a) your breach of this agreement; (b) we are unable to verify or authenticate any information you provide to us; or (c)If we believe that your actions could cause financial loss or legal liability to us and other users of the website; (d) due to network maintenance etc.

MODIFICATION:

Madras Shoppe reserves the right to revise the terms and conditions of this Agreement at any time. Any such revision will be binding and effective immediately upon posting of the revised Agreement on our website. Your continued use of our site constitutes agreement to any revision of the terms and conditions of this Agreement.

LIMITATION OF LIABILITY:

ALTHOUGH WE TAKE EVERY CARE TO ENSURE ACCURACY, WE MAKE NO WARRANTIES AS TO THE ACCURACY OF THE INFORMATION AVAILABLE ON OUR WEBSITE. WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF INABILITY TO USE ANY OF ITS SERVICES OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES. THE USE OF THIS WEBSITE AND SERVICES IS ON THE USER’S OWN RISK. THE WEBSITE, ITS PARTNERS, SUPPLIERS, ITS OWNER, EMPLOYEES, DIRECTORS OR ANY OTHER PARTY (WHETHER OR NOT INVOLVED IN CREATING, PRODUCING, MAINTAINING OR DELIVERING OUR WEBSITE), WILL NOT BE LIABLE TO THE USER OR ANY THIRD PARTY FOR ANY AMOUNT OR KIND OF LOSS OR DAMAGE THAT MAY RESULT TO YOU OR A THIRD PARTY (INCLUDING WITHOUT LIMITATION, ANY DIRECT, INDIRECT, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGES, OR ANY LOSS OF INCOME, PROFITS, GOODWILL, DATA, CONTRACTS, USE OF MONEY, OR LOSS OR DAMAGES ARISING FROM OR CONNECTED IN ANY WAY TO BUSINESS INTERRUPTION, AND WHETHER IN TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), CONTRACT OR OTHERWISE) IN CONNECTION WITH OUR WEBSITE IN ANY WAY OR IN CONNECTION WITH THE USE, INABILITY TO USE OR THE RESULTS OF USE OF OUR WEBSITE, ANY WEBSITES LINKED TO OUR WEBSITE OR THE MATERIAL ON SUCH WEBSITES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE DUE TO VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING OUR WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL FROM OUR WEBSITE OR ANY WEBSITES LINKED TO OUR WEBSITE

INDEMNIFICATION:

You agree to indemnify and hold madrasshoppe.com and its employees, representatives, agents, directors, officers, managers, subsidiaries, third parties and shareholders harmless from any damage, loss, or expense (including without limitation, reasonable legal costs and expenses on a full indemnity basis) incurred by you or by the parties arising from any claim, demand, suit, action, or proceeding by any person against you or the parties where such losses liability arises out of, in connection with, or in respect of your use of the website, any breach by you of these Terms and Conditions and/or any goods/products purchased by you from madrasshoppe.com.

INTELLECTUAL PROPERTY:

The website and its content (material) are owned by Madras Shoppe Pvt Ltd. Certain content, such as copyrighted materials and trademarks, are used by permission of the third parties. Nothing on this website should be construed as granting any license or right to use any trademark without the Website Owner’s prior written permission and/or that of third parties concerned, as the case may be. The contents of this website are subjected to copyright and our authorization is required prior to reproduction, storage or transmission of the content.

Disclaimer of Warranties:

The use of this website is solely at your own risk. We have taken the utmost care to ensure that the service provided by us is accurate, but we do not warrant that our services will be provided without fault or disruption. To the extent allowed by law, we exclude all liability to you or anyone else for loss of damage of any kind. The website is provided on an “as is” basis and “as available” basis. We disclaim all warranties of any kind with respect to this website whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that this website will meet your requirements, or will be uninterrupted, timely, secure, current, accurate, complete or error-free. You understand and acknowledge that your sole and exclusive remedy with respect to any defect in or dissatisfaction with the site is to cease to use this website.

GOVERNING LAW AND JURISDICTION:

This agreement, terms and conditions, privacy policy shall be governed by and construed in accordance with the laws of India. The place of jurisdiction for any disputes arising shall be exclusively in Chennai.

SELLER TERMS :

  • The seller is sole responsible for the product provided by him and Madrasshoppe.com is only the Service Provider.
  • The products mentioned with the seller's warranty is the warranty provided by the seller and the warranty shall be claimed only to appropriate seller.
  • For products under seller warranty, the product has to be sent back to the seller address during the warranty period at the cost of buyer.
  • For items under Manufacturer warranty, the product has to be taken to the respective service center.
  • During warranty, if the item undergoes any form of physical, liquid or electrical damage or opened, the warranty will be void.
  • Loss of the warranty statement will also terminate warranty. So please keep a copy of it.
  • The Replacement can be claimed in the following cases
    • Item is different from what you ordered.
    • Received a damaged/ nonfunctional item.
  • The Replacement of the product is done only when the,
    • Product is returned in same state as delivered to customer, if found damage due to bad postal service or other reasons the products cannot be replaced.
    • The product damage intimation should be given to Madras shoppe at https://madrasshoppe.com/contact-us/ or by calling at +91 934 456 2268 within 24 hrs of delivery otherwise the replacement cannot be done.
  • The replacement is done within 10 days after the Product Check.
  • Any missing accessories to be reported within 24 hrs of receving the parcel.
  • The ordered products may sometimes not be delivered within the specified number of days due to unexpected problems with the postal service.

GENERAL:

These website Terms and Conditions constitute the entire agreement between you and madrasshoppe.com. The section titles used in the terms and conditions are used only for the convenience and reference of the user and will not be used to interpret, edit, copy or amplify the content of the terms and conditions. If we do not exercise or enforce any right or provision under the terms and conditions, it will not constitute a waiver of such right or provision. Any waiver of any provision under this agreement will only be effective if it is in writing and signed by the website owner. If any of the terms and conditions or provisions are found to invalid, unlawful or unenforceable, such term, condition or provision will be deleted from the remaining terms and conditions and provisions, which shall remain valid in full force and effect. If you breach these Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.